Return and Refunds Policy

Free Replacement

If you receive an item in a damage condition or it does not match the description provided by us, you may request a replacement or return at no extra cost to you.

Replacement is subject to availability of stock with us .If the product is out of stock; you will receive a full refund.

Free Exchange

If you are not satisfied with the footwear item shipped to you, you can request an exchange in a different size or color. All this again, at no extra cost to you. Please check the time frame within which you can return an item.

Contact us and provide order ID details. Customer will confirm the return request.

If you have received a damaged or defective product, you can return it to get a replacement within 10 days of delivery at no extra cost.

Please contact us with a replacement request within 10 days of delivery. The item will be recalled and a brand new replacement will be shipped to you, at no extra cost.

Important Points when return not possible.

There are certain situations when return not possible.

Product is not in same condition .It is damaged because of use.

Product with tampered or missing serial numbers.

Items that are returned without original packaging, freebies or accessories.

Refund

Refund is issued when we cannot provide replacement.

How much time will it take to Refund the Amount ?

As mentioned above, you are eligible for a full refund only incase you receive a wrong product or the product is damaged from our side or you didn’t like the product. Payment done by Debit or Credit card will be refunded in 5-7 working days and the payment done by net banking will be refunded in 5-7 working days or sooner if possible. Cash on Delivery Amount will be Deposited in your Bank Account Immediately after receiving the product sent by you. Bank Details will be provided by you for COD.

Returned Goods Form

This Form is required for all returned materials to ShoeAtSight.com

Failure to include this form with any returned materials will delay any action requested.

Note :- Return Within 10 days from the Date of Delivery.

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